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Frequently Asked Questions:

If you canīt find the answer in the FAQ please contact us: support@backupsoftware.org
You may also want to search our tutorials where you can find examples on how to solve many common problems.

Q: How do I install WinBackup after purchasing it?
A: Unzip the zip file to a temporary folder and run setup.exe. The setup program will guide you through the rest of the installation.

Q: I have not been able to download my purchase, what do I do?
A: If you for any reason have not been able to download you purchase contact us with your order id ( example: #1396655 ) and we will send you a new download link.

Q: What versions of Windows does WinBackup support?
A: WinBackup supports Windows 98/NT/ME/2000 and XP

Q: What If I don't feel satisfied with my purchase?
A: If you for any reason are not satisfied with the product, after you have examined it, you may return it for a prompt and courteous refund within 30 days.

Q: WinBackup does not work correctly on my computer, what should I do?
A: Should you experience any problems with WinBackup, let us know by visiting our Service and Support.

Q: Can I order WinBackup by phone?
A: Yes. If you order from the US, call our toll free number at 1-877-353-7297. International customers can order WinBackup by calling 1-(952) 646-5331

 

 

 

 

 

 

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